Purpose
Employee Journey Mapping maps the "journey" of the employee. Within this journey, the contact moments and experiences of employees with the organization are visualized. This provides insight into the experience that employees have in their work, the organization and the work environment. In addition, we determine which forms and moments of contact are relevant, how these are experienced and where improvement is possible in relation to the desired situation.
In Employee Journey Mapping there is a multidisciplinary cooperation, because there are several disciplines (both inside and outside HR) that influence the experience of the employee. It is therefore both a systematic approach and an intervention to promote cooperation across departments based on the employee's needs. This creates a consistent employee experience and cohesion throughout the organization.
