Realizing the ambition "The Healthiest Employer in the Netherlands"
Can you help realize a small and powerful HFM function where the employee is central and where the mission of VGZ - the healthiest employer in the Netherlands - is secured?
Solution
By going back to the drawing board, an orderly, small HFM function was designed that is mission- and expertise-driven. By having HR and Facility Management function as one department, the employee experience is secured in its entirety. This was achieved by taking 'the healthiest employer in the Netherlands' as the starting point in such areas as teaming, leadership, culture and a different way of organizing: both in terms of specialties and the way of working. This caused about 80% of the people in the People & Experience department to reapply.
"Our employees are happier now. They have a clear goal to which they want to contribute with heart and soul. That helps tremendously. The goal of becoming the healthiest employer in the Netherlands provides a foothold for the longer term and value for the business. We can move forward result-oriented."
Benno Siegert - Director People & Experience VGZ
About VGZ
VGZ is a private health insurer that was founded by health insurance funds with its headquarters in Arnhem. VGZ is part of Coöperatie VGZ UA.
Start your success story
Have you been inspired by the story of VGZ? And do you want to grow your business? Please contact David van Kampen.
The results
Developing a clear long-term ambition where the People & Experience model enforces integrality and collaboration
Self-organizing and multidisciplinary teams
The HFM department greatly simplified; 30 different functions reduced to 8 functions
Service provision digitized where possible and desired. Self-service is more efficient as a result
Securing employee experience by merging facility management and HR in one department
Towards a truly agile HFM department: Flexibly organized where results and missions come first
Themes for this transformation
HR TOM
Employee experience
People strategy
Wellbeing
Change management
Co-creation
